We accept Visa, Mastercard and PayPal. All methods are safe and easy to use.
**DUE TO COVID-19 SOME DELIVERY TIMES MAY BE DELAYED**
Once your order has shipped, we will email you a shipping confirmation email with tracking information. All shipping we do through La Poste, which is the national carrier here in France. We ship from Paris. We ship everywhere.
The only way to guarantee delivery of your order is to select "signature confirmation" in your cart at the beginning of the checkout process. This will confirm that your package will not be left on your porch, doorstep or hallway and protect your order from possibly being stolen. Please note that signature confirmation does not speed up the delivery time nor does it provide any additional tracking information. If you do not add "signature confirmation" at checkout and your package is lost or stolen after delivery, we will not be responsible for replacing the lost or stolen items in the shipment.
How often do we ship?
We aim to dispatch orders within 1-3 business days Monday through Saturday. Increase in orders over the holiday season will increase processing time for orders to up to 5 days from the date your order is placed. Due to carrier delays and COVID-19 we are seeing some orders delayed in the time in transit. When placing an order, please add 1-3 days processing time to your selected method for shipping, and take note that this can increase to up to 3-5 business days during holidays.
If we have to cancel an item from your order for any reason, you will be notified via email and your method of payment will be fully refunded for the cancelled item. Don't worry!